ZestyGo Privacy Policy

Last Updated on 25-March-2024

This Privacy Policy ("Policy") outlines the procedures and guidelines governing the collection, use, disclosure, and protection of your information when you use the ZestyGo platform ("Platform") provided by [Company Name] ("ZestyGo," "we," "us," or "our"). By accessing or using the Platform, you agree to comply with this Policy.

Your Consent

By using the ZestyGo Platform, you consent to the collection, transfer, use, storage, disclosure, and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with this Policy, please refrain from using the Platform.

Policy Changes

We may update this Policy periodically, and any significant changes will be posted on this page. Your continued use of our Services after such changes shall constitute your consent to the updated Policy.

Links to Other Websites

The ZestyGo Platform may contain links to third-party websites. This Policy does not govern the practices and content of such websites. We are not responsible for the practices of any website accessed through links on the ZestyGo Platform.

Information We Collect

We may collect various types of information from you, including:

• Device Information: Information about the devices you use to access our Services, such as hardware models, operating systems, unique device identifiers, and mobile network information.
• Cookies We use cookies and similar technologies to collect and store information about your use of the Platform. Please refer to our Cookie Policy for more information.

Uses of Your Information

We may use the information we collect for purposes including but not limited to:

• Providing personalizing, maintaining, and improving our products and services.
• Carrying out our obligations arising from any contracts between you and us.
• Administering and enhancing the security of our Platform.
• Providing you with information about services similar to those you are already using or may interest you.
• Understanding user behavior to improve our Services and provide customer support.

Disclosure and Distribution of Your Information

We may share your information with:

• Service Providers: Vendors, consultants, and other service providers who assist us in supporting our business.
• Partner Restaurants/Merchants: Your information may be shared with restaurants/merchants to facilitate food orders placed through the Platform.
• Other Users: If you are a delivery partner, we may share certain information with other users to provide them with our Services.

Data Security Precautions

We have implemented appropriate technical and security measures to secure the information collected by us. However, please be aware that the transmission of information via the internet is not completely secure.

Opt-Out

You can manage your email preferences by logging into your account or following the "unsubscribe" instructions in commercial email messages. Please note that you may not opt out of certain administrative or legal notices from ZestyGo.

Grievance Officer and Platform Security

If you have any queries or concerns regarding the processing or usage of your information, please contact our Grievance Officer at [Email Address]. If you come across any abuse or violation of this Policy, please report it to [Email Address].

Storage of Data

Your data may be stored on servers located outside of India. We use cloud platforms with security measures in place to protect your information. For further details, please refer to the privacy policies of the respective service providers.

By using the ZestyGo Platform, you acknowledge and consent to the practices outlined in this Policy.